Statutory Privacy Policy

We seek to ensure our website and other online facilities comply with applicable privacy and data protection law

Privacy Statement

This website uses a secure domain name utilising an SSL data encrypted connection.

The Tamarind Centre domain is protected by a Secure SSL Certificate.

SSL stands for Secure Sockets Layer and, in short, it's the standard technology for keeping an internet connection secure and safeguarding any sensitive data that is being sent between two systems, preventing criminals from reading and modifying any information transferred, including possible personal details.

See further guidance here >

Adoption & Commitments

This statement was adopted on 28 May 2021. It sets out how The Tamarind Centre uses and protects any information that you give to us on this website.

We are committed to ensuring that your privacy is protected.

Disclosure & Updates

Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

The Tamarind Centre may change this statement by updating this page.

You should check this page from time to time to ensure that you are happy with any changes that we have made.

What we may collect and how we use it is detailed the following sections.

What we collect

We may collect the following information:

Name and other details regarding gender, sexuality and culture or heritage
Contact information including email address and/or business details
Demographic information such as postcode, personal preferences and interests
Other information relevant to client or customer surveys and/or special offers

Your provided and other anonymous data may also be available to The Tamarind Centre's website provider to enable us and them to carry out analysis and research on demographics, interests and behaviour of our users and supporters to help us gain a better understanding of them and also to enable us to improve our services.

Such data may include:

a) Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths).

b) Information that you provide (where applicable) to us when registering with our website including your contact details.

c) Information that you provide when completing your profile (where applicable) on our website.

d) Information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters.

e) Information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use).

f) Information relating to any purchases (where applicable) that you make of our goods, or donations, or any other transactions that you enter into through our website (including your name, address, telephone number, email address and card details).

g) Information contained in or relating to any communication that you send to us or send through our website, including the communication content and metadata associated with the communication and any information gathered on a form.

h) Any other personal information that you choose to send to us; and information relating to any purchases or donations you make including your name, address, telephone number, email address, which appeal you are supporting and in the case of direct debits the frequency and date of when direct debits will be taken.

Important Note – Card details and bank details may be collected by the website or other third party payment platforms that we use, but only stored by our payment processors, and not by us.

Electronic News & Mail

See cookie statements

Our primary e-Newsletter Service is hosted by MailChimp and governed by their privacy policy. Also see MailChimp's other policies here. Any secondary email services that we use are hosted on the websites secure server and governed by our own privacy policies.

Email addresses are hidden in any group emails sent out by The Tamarind Centre or the website moderators, however they may be visible in any forums we provide unless you opt to hide your personal information when using such facilities.

We do not send unsolicited emails as a matter of practice, however certain emails of such or similar nature may be sent in isolated or appropriate circumstances for the purposes outlined within this policy.

Security and the Internet

The Tamarind Centre is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

You should however acknowledge that the transmission of information over the internet is inherently insecure, and we cannot completely guarantee the security of data sent over the internet.

Links to other websites

The Tamarind Centre website may contain links to other websites of interest to our visitors.

However, once you have used these links to leave our website, you should note that we do not have any control over other websites you visit.

Therefore, we cannot be responsible for the protection

and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

You should exercise caution and look at the privacy statement applicable to the websites in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the button that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. If for any reason the button is not visible please include a statement of this in the form, or by emailing us direct
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by unsubscribing from our e-updates, or by emailing us directly at info@tamarind-centre.org.uk

The Tamarind Centre will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Finally, we may also use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Important Note – You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable.

Requesting personal data

If you would like a copy of the information held on you please write to: The Tamarind Centre, 3rd Floor, Harp Place, 2 Sandy Lane, Radford, Coventry, CV1 4DX.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will aim to promptly correct any information that is found to be incorrect.

Disclosing personal information

The Tamarind Centre may disclose your personal information in certain circumstances to any of our employees, key volunteers, insurers, professional advisers, agents, suppliers (including specifically the provider and host of our website) or other subcontractors insofar as reasonably necessary for the purposes set out in this statement.

We may also disclose your personal information to any member of our group of enterprises (this means our subsidiaries, any holding enterprise and all its subsidiaries) insofar as reasonably necessary for the purposes that have already been set out in this statement.

International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this statement.

We may disclose your personal information:

To the extent that we are required to do so by law
In connection with any ongoing or prospective legal proceedings
In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
To the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling;
To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information
Except as provided in this policy, we will not provide your personal information to third parties